To anyone who is considering buying a car at CARMAX, I would think a 100 times before buying through them! Live near the border of one of those two states? A front controll arm almost fell off the car... 2 of 3 bolt The service dept has inconvient hours, the technitions are hard to get a hold of, and they expect you to put your life on hold so that they can get to your car on thier own time. There are more If you don't return the used car within the five-day return period, you can still sell the car back to CarMax. It's pretty simple and means no dealing with a finance manager. Do I get a refund if I return the vehicle during my 7-Day Money Back Guarantee? It's for 30 days in most states, except in Connecticut where it's 60 days and Massachusetts where the warranty stretches out to 90 days. But only to registered dealers. To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. I would not buy a car from Carmax again. What if I don't like my car? According to CarMax, "It covers all of your vehicle's important systems and hundreds of parts inside and out." car dealership). 4 years ago As long as you're within your 5 days it won't cost you a thing. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. Additionally, you have no state-mandated right to rescind your contract or return a car to the seller due to buyer's remorse. If you return the vehicle, CarMax will refund any money paid to carmax as reflected on this contract, but will not refund any costs or charges not reflected in this contract, including but not limited to, finance company charges. It's a profitable section of its business. If you’re buying a car, you may have heard that your purchase includes a return period. How does your process work? We've got your back from our store to. For more on returning a car to CarMax, see below. One of the advantages of its size is you can have used cars shipped, for a fee, from one location to another cheaper than driving there yourself. In general, there are no laws or rules providing a return period when you purchase a vehicle. They should fix it for free if you made that. You can test drive any car … What if I don't like my car? You can test drive any car … The appraisal itself typically takes from 30-45 minutes, not including the time from when you arrive at the store until when the buyer can start the appraisal, or the time to complete any transactions. By using LiveAbout, you accept our, The Top 10 Tips for Buying a Certified Pre-owned Used Car, Buying a Certified Pre-Owned Used Car Through Costco, 10 Best and Worst Cities to Buy a Cheap Used Car, The Top 10 Questions to Ask a Used Car Dealer, What to Expect From Buy-Here Pay-Here Car Dealers, Hertz Rent2Buy Program a New Way To Buy Used Cars, Used Cars and SUVs Can Be Attractive To Foreign Buyers, What to Know Before Buying a Used Corvette, Mojo Motors Promotes a Good Way To Buy Used Cars, A Guide to Automotive Dealership Structure, Used Cars: Spot a Dealer-Scammer Posing as a Private Seller, engine and transmission, plus cooling and fuel systems, brakes, suspension, steering, and drive axles, lighting, electrical, heating, and A/C systems, body and interior, plus all instruments and controls. You have to pay more for a program called MaxCare Extended Service Plan, which CarMax says can be customized to meet your driving habits. At no extra cost, each CarMax used car sold comes with a limited warranty. what if I want to return a car I got from carmax but i have had it already for about 2 months maybe a little more but I want to return it back to them. Be sure to check the car out after it arrives to make sure no damage occurred during transport. I held it for the weekend (there service center was closed) to see if I could find … Never Buy a Car From CarMax, DIY and car review with auto mechanic Scotty Kilmer. The return window is five days. CarMax is smart to offer this policy because it knows few people are going to return a car after five days after going through the hassles of buying it. If you traded a car you may not get it back depending on if it's been reconditioned or sold at auction. See all articles on this topic iagree, carmax cars suck, not only the cars, but the employees, they put up with physical and mental abuse, especially the females, get no help or support from manageers, cause “she” just wantstolretie in peace, I, as an associate, have been physically … How do I buy a car? You may want to return your car simply because you don’t like it, and occasionally the dealership you purchased it from will have a return policy. Buyer remorse usually occurs after a month. CarMax will issue a full refund on a MaxCare Service Plan if you cancel it within two months of purchasing your vehicle. Alternatively, you may have a claim if your car has been kept out of action by repairs for at least 30 days. CarMax wants to make a profit. The next day I visited the car max and was approved for the vehicle that I had chosen.On August 20 I received a phone call from the sales manager Jim Levis stating that I would have to return the vehicle because I had been rejected by the bank. If possible, plan to arrive early, shortly after your CarMax store opens. Some dealers like CarMax offer a five-day return policy. In fact, there generally aren’t any laws or rules guaranteeing a return period for anything. You get to choose the financing that works for you. Whether you want to buy online, in person, at home, or at the store - you have more options at CarMax. The carmax prices is good for 7 days 300miles. Another qualification has to do with when the problem initially appears. How does your process work? Bottom line, did I use CarMax. Also check the car's VIN to make sure it is exactly the car you ordered. Say you experience "buyer's remorse" and don't like your used car. You're not going to find clunkers here. ... Customers can return the car for any reason for a full refund if the vehicle has not been driven more than … Essentially, many drivers believe that there’s a period of time after you’ve bought a car that you can return … The only way to really find out is to take it back to Carmax and explain why you are not happy. They're similar in that every CarMax used car undergoes a 125+ point inspection including: Where they are different is extended coverage is usually standard with certified pre-owned cars sold by manufacturers' dealers. Say you experience "buyer's remorse" and don't like your used car. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Short Answer: You can return a car to CarMax for any reason for a full refund within seven days of purchase. So yeah, it is a great idea. On busy days, the wait for a CarMax car buyer can become pretty long. It seems only appropriate because CarMax is the country's largest automotive retailer that we take a moment to examine the used car super-retailer and its impact on the industry. But there are some exceptions. It happens. In most cases, it’s merely the policy of companies and retailers (like Walmart or Target) to allow refunds, rather than a legal obligation. You have five days following the purchase of your used car to take it back to CarMax for a full refund. You may want to return your car simply because you don’t like it, and occasionally the dealership you purchased it from will have a return policy. over the phone or online), or whilst at physical premises (e.g. You can now choose delivery and curbside pickup at most of our 200+ stores. As much as this is a scenario you may not want to think of, it can happen. In addition, CarMax advises that the company's salespeople won't attempt to convince you to purchase another car when you make the return. 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