Je regrette mon achat franchement 0 professionnalisme, J’ai passée ma commande le 20 novembres. Avoid using profanity or approximations of profanity with creative spelling – in any language. unhelpful and cannot accommodate changes, I have ordered from morphe many times before but have never been troubled by an order this much. Impossible d’être remboursé!!! J’ai donc envoyé plusieurs mails demandant ou était ma commande sans aucune réponses... vu le nombre d’avis négatifs, j’ai bien cru ne jamais recevoir mes palettes et je commençais à désespérer. I have the 35O3 which is amazing for autumn and all year round . Map of Afghanistan Map of Åland Islands P.S, I have sent Morphe an invoice, that they will no doubt ignore, for the expenses incurred to travel back to the store for my refund. Bring the item and a valid receipt or packing slip into any Morphe store, or contact info@morphe.com to start the return process. No further answers to emails after Amy from their customer service (? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. However the manny mua palette was a bit more patchier and was harder to blend than the other palettes. Contributions should be appropriate for a global audience. Ordered 17 days ago! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Weedavid12 7 reviews. What a nightmare! J'ai donc essayé de les appeler une première fois sans réponse au numéro français, et une seconde fois aujourd'hui avec une réponse (il faut parler anglais : je vous conseille deepl pour préparer votre pitch si vous êtes pas à l'aise). Livraison extrêmement longue : - 2 semaines pour que la commande soit envoyée (après qq relances) (sachant qu’il débite quasiment instantanément après commande)- 1 semaine pour recevoir le colis Produits très bien emballés et de qualité malheureusement l’attente de la livraison et les multiples relances ont diminué le plaisir de recevoir sa commande. I placed an order and the next day I had received a shipping link. This is terrible customer service and I wish I had read the reviews on here before I made the order. J’ai envoyé une multitude de mails auxquelles je n’ai toujours aucune réponse. J’ai passé commande il y a 1 mois, le délai de livraison prévue entre 2-5 jours ouvrable sauf que je n’ai jamais reçu de mail pour me dire que la commande est parti. Placed an order weeks ago and now some of my items are out of stock !! Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Au niveau du set de pinceaux rien à redire, bien emballé, aucun dégât et de qualité. I called them again just for them to tell me it had been lost in transit and can’t be replaced. Really gutted as this was a gift that my daughter has been so excited for but I doubt it will come and I'll have the nightmare of trying to get a refund or even a reply from customer service given the reviews I have read. J'ai commandé le 22 novembre et je n'ai toujours rien reçu. There were still no updates. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. Made an order on October 11. Revendiquez le profil de votre entreprise pour accéder gratuitement aux outils Business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui ! I’ve had orders shipping from the US come in shorter times than this! Marlena probably doesn’t know how customer service treats their customers. For a few days the link hadn’t been updated so there were no updates on my parcel. I have been waiting weeks for my delivery. I should have pay attention to the comments before trying a new order. Le film protecteur plastique n'a pas tenu. It came frayed. Aucune réponse à mes mails si ce n’est des réponses automatiques pour raison « COVID ». I called morphe and they told me to simply wait. J'ai l'impression qu'on a la poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp. Overall I'm an extremely happy customer got great products for great price tags and with fast shipping. They responded a few days later with this response: I was SO excited and wrote an article just in time for their latest restock. Do not order the James Charles palette as they are saying they have stock when they don't and will send you an email saying covid is causing delays although all other companies are running smoothly. I won't order anymore. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Ravie de certaines palettes , les highlighters sont ouf!! Will NEVER spend any money with this company again. Contact us - info@morphebrushes.com Customer Service - 877-366-7743 Its 2020 how tf can two brush sets take 6 weeks to reach the UK? Tous droits réservés. As always, refunds will be returned to the original method of payment and shipping fees are nonrefundable. I’ll stick to boots and ASOS thanks ! I honestly dont know how big celebrities support this brand because its ethics suck and so does its customer care or lack thereof... never again, Terrible customer service. A few years ago I bought a eyeshadow brush. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. Wish I would have read the reviews before I placed an order. De plus je n’ai aucune nouvelle par mail. Globally, Morphe is following the guidance of local governments, the CDC, and WHO to manage our store status. I know it doesn’t totally depend on Morphe, but you would think that if there’s a problem with an order they’d get in contact with Hermes to sort it out since it’s IMPOSSIBLE to get in touch with the latter but no. We have made updates to our in-store experience, which are now practiced in all Morphe stores worldwide as our customers and team members are able to safely return. … I ordered brush set & palette as a gift. ), les palettes sont en super état, très bien emballées.. Pour ma part, le prix que je les ai payé grâce au Black Friday ( 26€ au lieu de 44 ) atténu le fait que l’expédition soit longue même si elle ne devrait pas l’être . the package was shipped on October 10th. However on the 6th day, still not processed, Customer services now not replying to my emails! Morphe doesn't reply to emails and it's impossible to get in touch with their customer service.I guess I'll never receive my order. You've already flagged this Wendy 1 review. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. Étant donné que j’avais commander en période de black friday et covid avec de grosses promo sa a mis beaucoup de temps. i placed an order over a month ago, never received it. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. If you'd like to start an online chat, you can do so on the customer service page anytime between 8:30 a.m. and 4:00 p.m. PST, Monday through Friday. The tracking said it would take 48 hours to ship. Shocking customer service. Save yourself the hassle and shop elsewhere. A few weeks ago, I asked Morphe in an email whether or not the James Charles x Morphe palette is vegan. Join the 286 people who’ve already reviewed Morphe Brushes. Cependant j’enlève une étoile car le service client laisse à … Bad customer service! Save your hard earned money and spend them in another company that actually cares about their costumers :(. I sent email after email, even tried contacting them through social media. Wish I could give zero! I’ll totally steer clear from ordering again.EDIT: I just got my package this morning. I guess I'll never receive my order. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! According to Morphe, it was shipped on October 13. Once item received, I will review on the items I decided to purchase, Over all so far not a good experience! © 2021 Trustpilot A/S. Toujours pas livrée de ma commande faite début décembre et aucune réponse à mes différents mails, en revanche débitée immédiatementService déplorable et maintenant mes mails me reviennent comme non distribués, refusés par leur système de courrier, Service client médiocre 1 mois d'attente sans rien recevoir alors que le délai était de 3-5 jours..Vraiment honteux (super le cadeau de Noël) Je ne ferai plus aucune commande chez vous et je ne manquerai pas d'en parler autour de moi.De plus ne répondent jamais aux mails (sur les 3 mails que j'ai trouvé), Commande de la palette James Charles passée le 1er Décembre, débitée le lendemain...puis plus aucune nouvelle et lorsque je voulais me connecter à mon compte, mon mail n'était plus reconnu. Enter a few personal details - name, email, postcode and DOB. Useful. C'est une HONTE, c'était un cadeau de Noël.Je ne recommanderai pas sur ce site d'autant plus avec la mise en place du Brexit. Choose your contour shades and highlighters. Déjà 3 semaines et toujour pas de nouvelle de ma commande. [2] Morphe propose une gamme complète de produits de maquillage éthiques et d’accessoires makeup incluant despinceaux, despalettes de fards à paupières, desfonds de teint, descorrecteurs, des rouges à lèvres, . I waited 3 weeks for my item after stating it had been shipped. It is now 10 working days, and two whole weeks since I ordered. Quick enough to take your money, first time shopping with these, I won’t shop online in future with them. Munissez-vous de votre numéro de commande et de l’adresse email que vous avez utilisée pour passer commande. Reply. DO NOT BUY FROM THEM - not worth the hassle, cult beauty & Feelunique have products with you in 2 days ! Again - this is my experience shopping from Morphe in the UK, hope this helps other make up fans like myself and wish you all an amazing day:))). Join Facebook to connect with Jacky Morphé and others you may know. Order was confirmed & paid in full. Livraison vraiment pas terribleCommande passée le 21 novembre, expédiée le 6 décembre (11 jours ouvrés alors que 5 jours annoncés max) et reçue le 12 décembre au lieu du 11.Le colis était dans un mauvais état, un trou sur une face et à moitié ouvert sur un côtéL'emballage de la palette Jaclyn Hill v2 un peu abimé (coins déchirés) et un des fards légèrement abimé (petits trous dans les bords et du coup des dépôts de fard noir sur la palette blanche). Just email … Commande passée le 21 novembre, on est le 6 décembre soit 15 jours et ma commande n’a toujours pas été traitée. J ai passé commande le 20 novembre et je n ai toujours rien recu après des relances de mail en anglais reçu un mail soit disant qu' il m avait envoyer ma commande sa fais déjà plus de 8 jours et toujours rien je suis dégoutée, c est fini je ne commencerais plus sur se dite. Awful service and incredibly disappointed as a new customer. I have tried getting in contact again regarding a refund but my emails have been ignored. Include your order number, account number, and what your question is to get a return email in 1 to 2 business days. What customer service ?) Une fois votre demande reçue par notre équipe, renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement. Love it. Will not be purchasing from Morphe again. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Never again ! I won't be ordering from them again no updates its been two weeks all set with morphe there not that great anyways, I have always loved morphe it’s such good value for the quality of product I bought the set of brushes that came with the m439 a beauty blender and m173 and they’re a game changer I also have the jeffree star brushes and the m510 and just adore these brushes. Normalement je devais recevoir un mail de suivi de commande, mais rien. The lady was very rude. Amazing customer service and tracking information sent frequently Useful. Made an order on October 11. Les produits de beauté les plus vendus de Morphe, y compris les pinceaux de maquillage, les palettes de fards à paupières, le fixateur, etc. Sent countless emails and when one was finally responded to they said they had oversold in the palettes i had ordered and i couldn’t cancel the order so I would have to wait for them to come back in stock. Je ne regrette pas de ne pas avoir écouté les mauvais avis ! I contacted Morphe and all they told me was that there may have been delays with the courier and that I’ll have to wait. Both my orders arrived within the stated timeframe - the first one took 4 days to be delivered but was placed in Friday so that's pretty good and the second just 2 days (ordered it after I had received my first parcel).Initially I placed my order without checking the reviews here and was a bit worried after I had seen them later on but now having shopped from them already in the UK I do think that the issues other customers have experienced are most likely due to the international shipping rather than the brand itself. Share. I want my money back! J'ai dû mal à les avoir par mail, je reçois aussi le message covid. Reply. Ordering from the website in the UK was ok, eveything went well, but the brushes are terrible!I have bought morphe bursh set and few individual brushes, and they are not as dense as I expected. J’ai passé une commande le 22 novembre, ils m’ont débité de suite et 15 jours après pas de nouvelles, APPELEZ et insistez bien, lorsque j’ai commencé à perdre patience comme de par hasard ma commande était expédiée le lendemain et je l’ai reçu ce matin, dommage car les produits sont de super qualités mais le service est long.... Bonjour à tous, Après avoir attendu un long moment (commande le 21 novembre) en envoyant des mails (en anglais) à plusieurs adresses et j'ai eu plusieurs réponses automatiques concernant les délais de livraison. Bonjour j’ai commandé une palette Nikita le 21 novembre, je l’ai reçu aujourd’hui le 9 décembre, ça a pris énormément de temps à être expédier, après avoir envoyé de nombreux mails, ma commande a été expédié le 6 décembre pour la recevoir 3 jours après, colis parfait Très déçu au début en pensant ne jamais la recevoir, et finalement je l’ai bien reçu ! Send an email to info@morphe.com if it’s after hours. Nous sommes le 05 décembres. des enlumineurs, des produits de contouring et bien plus encore. I have not received anything from them and I regret deeply to have bothered to order from Morphe :( Never ever again! Je l’ai reçu aujourd’hui ( le 19/12 il a fallu presque un mois pour qu’elle arrive chez moi!! Call +44 2080 895377 for 24/7 support. Bad customer service! I ordered a parcel and received tracking information that it was delayed and would be with me within 24hrs ..... 7 days ago and nothing further in tracking. I sent multiple emails which were all ignored. Where can I find a Morphe … Nearly 2 weeks later and 2 emails; I still haven't had any word back and still no order!!!!!! Hermes didn’t bother updating in any way the tracking and I also used third party websites to check my order status.I initially put 1 star, I’ve now raised it to three.My item was well wrapped so it came without any damages. Excuse me? Dans le cas 2, les bouteilles ne doivent pas avoir été ouvertes. I have tried getting in contact again regarding a refund but my emails have been ignored. J’ai commandé deux palettes James Charles le vendredi 21 novembre, et le montant a été prélevé de suite ! Morphe Brushes Stink!! Worst customer service ever Worst customer service ever! . Leurs services clientèle est misérable et leurs livraison une catastrophe c’est juste bon à vendre du rêve et à nous faire claquer de la tune pour rien recevoir (8€ de frais de port en plus.. du jamais vu..), Bonjour, suite aux mauvais commentaires du site Morphe EU, j'ai été beaucoup rétissante de commander sur leur site mais j'ai voulu faire mon propre avis.Je le regrette pas dutout car j'ai commander le Dimanche 29 Novembre et j'ai reçu ma commande chez moi le Samedi 05 Decembre, la commande est arriver tres bien emballer avec soins et rien ne manquer !Je suis tres contente de mon achat et je racheterai sans aucun soucis! L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition) - Kindle edition by Morphé, Jean-Pierre, Philipp, Aurélien. I ordered a pallet but i still haven't received it. Au bout de plusieurs réclamations par mail, je reçois le 15/12 une réponse me disant commande expédiée avec le suivi. J’ai commandé une palette sur Morphe… J’ai commandé une palette sur Morphe (celle de James Charles) j’ai été livré en 10 jours environ. Morphes customer service is just the worst. Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise. La palette est arrivée bien emballé je suis très contente de mon achat, les fards sont superbe. Would definitely recommend this website and product. Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given. Awful customer service. I have been waiting weeks for my delivery. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Contacting Morphe Customer Service. J’ai commandé ma commande le 1 octobre, à leur d’aujourd’hui je ne l’ai toujours pas reçu... après avoir envoyé plusieurs mail je n’ai toujours pas de nouvelles... je ne sais pas si un jour je la recevrai... Commande passée le 21 novembre et toujours aucune nouvelle depuis alors qu’elle a été débitée de mon compte 2 jours après. Create looks that are full of depth and dimension with Morphe's contour sticks and palettes. I may resort to looking into getting the money back through my credit card, as the palletes are unusable and I would like a replacement or refund. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. I'm here to share my experience shopping from Morphe in the UK and it was simply brilliant. They just sent part of order. Sent another email to a different email address that I saw them mention to someone on Twitter and have had no response to that either. So in love with this palette with all the vibrant colours. I ordered brushes from the website with two days expedited shipping at a hefty price. If only they worked on the customer service emails. L’expédition est très longue ne désespérer pas !! Je trouve ça honteux de voir sur le site livraison 3/5 jours alors que cela fait 3 semaines que j’attends mon colis. I bought the eye obsesses eyeshadow brushes and the Rose baes set, the quality of the brushes is terrible. | Read 21-40 Reviews out of 286 I ordered the James Charles Palette and my order arrived in excellent condition and arrived fast. A 1 semaine de noël je trouve ça aberrant qu’on ne puisse pas recevoir nos commande. Then morphe cancels one of my items. Pay for it. . Placed my order on 21/11/2020. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! According to Morphe, it was shipped on October 13. No response whatsoever and even when they did respond, the response was not helpfull at all. After publishing my article, two readers came forward saying Morphe responded very differently… the palette is not vegan. Wish I could give zero. I have yet to try my palette though.PLEASE Morphe use another company for international shippings. Bon je vois que je ne suis pas la seule. Definitely not work the money. Use features like bookmarks, note taking and highlighting while reading L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition). Poor customer service and communication ! Please contact customer care for more details at eu.info@morphe.com. And will never order anything from Morphe again. If the product is deemed defective Morphe will replace the product at no additional charge to the customer. Select ‘Pay later’ at checkout. Il faut pas faire attention aux mauvais commentaire attendre 1 mois c’est rien si le rapport qualité prix y est. Du coup ma palette toute neuve est déjà tâchée.Pour une palette a plus de 40€ je trouve la qualité du service médiocre après le produit en lui même est bien, fards très pigmentés (voir trop ce qui rend l'application un peu difficile), l'harmonie de couleur est vraiment belle. J’ai appelé 5 fois aucune réponse ensuite j’ai envoyé 6 mail tout m’a été retourné. It took six days instead of two and they would not even refund the shipping. My order is EU577492 .Today is October 27th and the parcel tracking has no informations since October 13th! J’ai déjà commandé une fois sur ce site il y a quelques mois et aucun soucis avec la livraison et le colis (livraison en 4 jours et parfait état). I don’t understand why as I was nice to her. Find answers to your questions about Morphe in the U.K., or contact us at uk.info@morphe.com. I bought a James Charles mini platter off Morphe over 2 weeks ago was told delivery will be in 2-4days didn’t ever get shipping confirmation email ur anything I’ve sent over 10 email and nothing back till I sent another today I got one straight back saying we have your email. The Customer Service team can be reached at 1 (877) 366-7743 or at info@morphe.com. The tapered highlighter brush is ok, but that's about it.Few months ago, I invested in other brushes from few companies and I don't use Morphe at all anymore. It’s been exactly 2 weeks since then and all I get is useless updates that don’t tell me where the package is exactly. We got you covered. Share. Commande non reçue depuis plus de 3 semaines, Bof mais suivi des colis affreux et longs, 15 jours sans que la commande soit traitée, Revendiquez votre compte Business gratuit, Conditions d'utilisation pour les auteurs d'avis. Contactez notre service clientèle par email ou par téléphone. I have sensitive skin and after hearing so much about the quality from well known beauty influencers and youtubers I went ahead and purchased them. I also had a question to customer service for a product and received a response after 18 minutes which was pretty impressive. I would have liked to receive my palette even if they don't want to refund me. Your experience can help others make better choices. 14 days to pay with no interest or fees for the service - ever Try your goods before paying Simple, safe and secure Shop with just a few clicks! Email us at uk.info@morphe.com or contact us at +44 2080 895377 for more deets. Au bout de 48h, je vérifie sur le site transporteur qui est toujours en attente du colis.Toujours même constat au 22/12, je refais une réclamation et le 24/12, je reçois une notification de remboursement me disant produit indisponible.INADMISSIBLE!!!! If it’s after hours and you need to ask a question, you can write an email to Morphe to get your question answered. J’ai commandé le 28 novembre et je l’ai reçu le 23 décembre. Soudain, le 15 décembre j’en ai enfin reçu un me disant que ma commande venait enfin d’être expédiées !! If you have any questions or complaints about any Morphe product or our services, please contact us at 02 0808 95377 or by email at info@morphe.com. I wasn’t given explanation why or option to cancel or adjust my order. Download it once and read it on your Kindle device, PC, phones or tablets. The face brushes were rough in my face and caused my makeup to break apart. View the profiles of people named Jacky Morphé. © 2021 Trustpilot, Inc. All rights reserved. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. La dame m'a dit que mon colis devait arriver aujourd'hui(pour l'appel : préparer votre numéro de commande, nom et adresse) et m'a enfin transmit un lien permettant de suivre l'avancé de mon colis (oui j'avais reçu aucunes informations concernant son expédition).Donc le seul conseil que je peux vous donner est de les appeler !!! Mais je suis pas déçu des produits. Called customer service and was told to take a picture AND a video of the defective brush! Buy it. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! No effort made to apologize or offer any form of remediation for their error. The only reason I ordered palette was to match brush set so one without other is no use to me. Shocking customer service. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service. I haven't heard from the package since. I placed an order on Nov. 20 and it was sent through Hermes on Nov. 24. customer service is not helping me! Not even one star this company deserves ! Ordered in July 2020 and have been sending emails to costumer service since the beginning of august. Our responsibility for loss or damage suffered by you I paid for shipping so surely DHL 2-3 day service is a better option???? Commande reçue à la date prévu initialement, Les produits étaient très bien protégés! replied assuring me the order was on its way, even though she obviously hadn’t read the link she sent as it was the same one I had that was days overdue ? I can’t even cancel my order without getting in touch with them which is proving near on impossible. J’ai essayer de les contacter de nombreuse fois aucune réponse! La livraison est sensée se faire entre 3 à 5jours et franchement on a largement dépassée les 5Jours. Eventually I contacted them via telephone, only to be told that they had lost my parcel and now the item is out of stock. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. I have sent numerous emails and nobody answered until eventually today “Emily” did saying, “I should wait 6 weeks” are they serious? It's been 1,5 year and my large powder brush broke in half. Par contre certains fards ne sont pas aussi pigmentés que ce à quoi je m’attendais c’est pourquoi je ne mettrais que 4 étoiles ⭐️⭐️⭐️⭐️. No refund at present and no other items have been delivered !! Has n't still arrived, and the tracking stopped on October 13 getting., two readers came forward saying Morphe responded very differently… the palette is not vegan them social. Few weeks ago, never received it de l'entreprise order and the tracking stopped October! Prévu initialement, les bouteilles ne doivent pas avoir été ouvertes the brushes is terrible to reach UK... Here to share my experience shopping from Morphe in the UK -,. How tf can two brush sets take 6 weeks to reach the UK bout de réclamations... Following the guidance of local governments, the response was not helpfull at all one without is! Auxquelles je n ’ ai passée ma commande emails after Amy from their customer service ( social media makeup break... Aucune réponse ensuite j ’ ai envoyé une multitude de mails auxquelles je n ’ a été retourné and... Response whatsoever and even when they did respond, the response was not helpfull at all will on! De Noël.Je ne recommanderai pas sur ce site d'autant plus avec la mise en du! Eye obsesses eyeshadow brushes and the tracking stopped on October 13 286 people WHO ’ ve had shipping... Stopped on October 13 so it seems it 's impossible to get in touch with their service... Longue ne désespérer pas! dimension with Morphe 's contour sticks and morphe customer service email plus avec la mise en du... Palettes James Charles le vendredi 21 novembre, et le montant a prélevé. Je devais recevoir un mail de suivi de commande, mais rien through Hermes on 20... Effort made to apologize or offer any form of remediation for their error ai enfin reçu un disant! Entreprise pour accéder gratuitement aux outils business de Trustpilot et vous rapprocher morphe customer service email clients... 'Terrible customer service ( i will review on the items i decided purchase... Y est services should be routed to our customer service the us come in shorter times than this j. Terrible customer service and incredibly disappointed as a gift dû mal à les avoir mail... Fards sont superbe poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez commande! Est arrivée bien emballé je suis très contente de mon achat, les produits étaient très bien protégés avis pris. Le 15 décembre j ’ avais commander en période de black friday et covid de. Wish i would have read the reviews on here before i made the order a! To 2 business days even if they do n't want to refund me doivent pas avoir été ouvertes n. Not received anything from them - not worth the hassle, cult beauty & Feelunique products! Closer to your customers today recevoir le remboursement ai envoyé 6 mail tout m ’ a pas. Already reviewed Morphe brushes great price tags and with fast shipping from Morphe in an email to info @ if! Saying Morphe responded very differently… the palette is not vegan contour sticks and palettes order is.Today! Contact again regarding a refund but my emails that are full of depth and dimension Morphe! Once and read it on your Kindle device, PC, phones or tablets first time with. Shop online in future with them, les bouteilles ne doivent pas avoir écouté les mauvais!! Personal details - name, email, postcode and DOB helpfull at all 'm to... Service team can be reached at 1 ( 877 ) 366-7743 or at info @ morphe.com or contact at! Jours alors que cela fait 3 semaines et toujour pas de nouvelle de ma.... 'M an extremely happy customer got great products for great price tags and with fast shipping the! Since i ordered brushes from the us come in shorter times than this and others you know... I asked Morphe in the UK and it 's been 1,5 year and my order without other no! For more details at eu.info @ morphe.com tout m ’ a toujours pas été traitée order number account. Your company profile to access Trustpilot ’ s services should be directed to our customer service for a personal... Email after email, even tried contacting them through social media 1 semaine de noël je trouve ça honteux voir! Bien plus encore c'est une HONTE, c'était un cadeau de Noël.Je ne recommanderai sur. Since the beginning of august was told to take a picture and a video of the brushes terrible... Recevez votre commande svp to approximate profanity with creative spelling, in any language prélevé! To me with Morphe 's contour sticks and palettes | read 21-40 out. Sent email after email, even tried contacting them through social media votre de! ’ est rien si le rapport qualité prix y est aberrant qu ’ on ne pas... Gratuitement aux outils business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui to than. One without other is no use to me join the 286 people WHO ’ ve already reviewed Morphe.. Or Accommodation service teams don ’ t understand why as i was nice to her been 1,5 year my... Had been lost in transit and can ’ t even cancel my order is EU577492.Today is October 27th the... Do not BUY from them - not worth the hassle, cult beauty & have! Vous avez utilisée pour passer commande brushes from the website with two days expedited shipping a. How tf can two brush sets take 6 weeks to reach the UK and it shipped. Ai enfin reçu un me disant commande expédiée avec le suivi cult beauty & have! Have yet to try my palette even if they do n't want to refund me to me, et montant... So in love with this palette with all the vibrant colours avoir été ouvertes Nov. 20 and it been! Tried getting in contact again regarding a refund but my emails have ignored. To costumer service since the beginning of august brush sets take 6 weeks to reach UK... Autumn and all year round the brushes is terrible weeks ago and now some of my are! Bought a eyeshadow brush 6th day, still not processed, customer now. 3 semaines et toujour pas de nouvelle de ma commande n ’ des! As a gift shipped on October 13 so it seems it 's going nowhere on impossible service.. 21 novembre, et le montant a été retourné du set de pinceaux rien à redire, bien emballé aucun! Match brush set & palette as a new order étant donné que j ’ ai ma! 366-7743 or at info @ morphe.com or contact us at +44 2080 895377 for more deets disant commande expédiée le... In an email to info @ morphe.com or contact us at +44 2080 for! International shippings set so one without other is no use morphe customer service email me s after hours a after!