Provided software support for the Sema Group's Telecom Call Rating and Customer Support Application System. Over 5 years experience designing, developing, integrating, … Choose The Best Template. Orchestrated infrastructure upgrades and regression testing to achieve uninterrupted service. Mainframe Developer Resume Samples 2 CAREER OBJECTIVES. Summary : Senior .Net Developer with 7+ experiences in the area of analysis, design, Development, testing and implement high-quality software applications.Experience in the client, business tier and data tier application development of complex, n-tiered client-server applications using various technologies. Provided QA support for development team with new releases and code changes. May provide, or guide provision of technical support to applications currently in production. Application Developer/Analyst adept at application development, testing and optimization. Application Support Managers are responsbile for the network and computer applications used by a company. Possess strong ability to develop application using C, C++, and Java based tools. Reduced labor hours by 15% by automating application process monitoring by writing scripts using Patrol Monitoring System. Your resume must make a good impression. Designed an IT support model for the equity swaps desk with a 6-month integration project to guide project planning, reporting and governance. Send and track your job applications within our resume … Managed Application Support Teams in the US, UK, India, and Hong Kong. Full Name [Street, City, State, Zip] | [Phone] [Email Address] APPLICATION SUPPORT REPRESENTATIVE Career Profile. You may want to have an Employment history section for one application and a Project section for … Companies can be picky with their Tech Support. Partnered with development teams in working to transition applications to SAP. Instantly download your completed resumes in Microsoft Word and PDF formats. All rights reserved. Develop, co-ordinate and promote the effective functioning of problem management activities across all support teams. A typical Application Support Manager resume describes duties such as detecting network … Having 1 Years of comprehensive experience in Development, Testing, Maintenance, and support of business application software as … SUMMARY OF QUALIFICATIONS. A resume … Reviewed Axent Security reports and implemented the changes necessary to make the systems security compliant. … Applied internal/external business service level agreements and was instrumental in deploying ITSM Methodologies across horizontal, multifunctional business platforms. Typical resume samples for the job mention responsibilities like discussing requirements with clients, creating source code, and coordinating application plans. Ensure accurate release testing for all new applications. Train first-level support staff in the operation of the systems. Worked with VB, XML, SQL 2005, Crystal Reports, SharePoint Sales Force, Windows 2003, MS Virtual PC, Shore Tel Call Manager, and Citrix Go-To- Meeting. An excellent team player with very good communication skills. Choose from 15 Leading Templates. IBM Sterling Order Management System (OMS) DevOps Application Support … Application support (60%): Manage and own the incident, problem and knowledge management processes for the applications in scope, while acting as service manager. Having around 11 years hands on experience in IT industry, worked in all phases of software development life cycle from requirements gathering to the production deployment and successfully implemented several projects with responsibilities as a developer & also as an operations consultant. We’ll teach you how to make your application worthy of attention. WRONG . Worked as an Application Support Manager on NVAM (Navis Voice Activation Manager). by Dice News January 1, 2011 3 min read. Resume Development Application Support . © 2021 Job Hero Limited. Writing a great resume is a crucial step in your job search. Your software developer resume is a living document that should be customized to fit each application. Worked with development team to assess issues and test for solutions. Realize and implement them with highest quality and on time, Fully unit test and integration test new/changed services prior to delivery to the customer. If needed, support customer with the User Acceptance Testing (UAT), Experience with VB.Net 2013 (Visual Studio 2013), SQL Server 2008 and newer, and MS Access 2010 and newer, Flair to learn new technologies and thrive in an agile environment, Conversant with typical software development processes / methodologies and exposure in working with multi-site global teams, Provide guidance and training to other, less experienced developers in Qt and QML programming, Implement wireframes and graphics created by the design team in a collaborative, Agile environment to produce the best user experience possible, Provide feedback and suggestions to the UI team’s design and technical leaders, Perform Code reviews on other developer’s work, Provide estimates and technical assessments of various approaches to implement user interface functionalities, Create/Modify and Implement Control-M tables as needed, Create/Modify and Implement Unix pass-thru scripts as needed, Create/Modify and Implement Unix processing scripts, Create/Modify and Implement Essbase Maxl Scripts, Update/Modify and Implement Essbase WBD cubes as needed, Support UAT Environment (set up, execute batch jobs, document testing results), Documents operational procedures supporting audit compliance, Assist in maintaining knowledge bank of training material and training new resources, One or more years of IT experience, preferably in application support, Basic knowledge of the Systems Development Life Cycle, Understanding of Windows and/or UNIX operating systems, Basic knowledge of IT architectures (desktops, servers, networks, applications, tools), Ability to prioritize and manage time effectively, 6+ years’ experience with Web application design, development and operations, 6+ years in a technology role with focus on enterprise data, 2+ years’ experience with Mobile/Tablet application design, development and operations, 5+ years of experience with enterprise data modeling, data warehouse design, implementation and support, 5+ years of experience with business intelligence/report development, specifically using SQL and query tools, 5+ years’ experience with SQL Server, specifically SQL 2008 and 2008R2, Support mission critical applications and their related data processing, Previous experience in the financial services industry strongly preferred, Experience supporting order management and asset management accounting systems, 3+ years experience using Microsoft SQL Server database technologies specifically SQL Server Integration Services(SSIS), and SQL Server Reporting Services (SSRS), Work effectively with a team of developers in order to support the operations team, Develop software applications and update existing ones with new features using the Agile/Scrum approach, Establish standards for user testing, business requirements and implementation plans, Investigate, diagnose, and resolve issues with software, Work with internal and external client groups to determine needs, Create and maintain customer and internal technical documentation, Facilitate identification of process improvements or system enhancements, Research industry trends, best practices and new technologies that will provide operational insights to internal teams, focusing on continuous improvement of the customer experience, Drive innovation and find opportunities to leverage emergent technology, University degree in Computer Science, Software Engineering, Information Technology or equivalent, Experience with working in an agile environment, Experience in developing and integrating software solutions, Able to develop web based applications like JAVA, CSS, XML, HTML, PERL and REST, Able to write code to automate processes and orchestrate deployments and manage code, Knowledge of virtualization technologies and Internet Protocol, Fully versed in all office applications (Outlook, Word, Excel, PowerPoint), Contribution to industry standards and open source communities an asset, Knowledge of Bell Canada’s Products & Services as well as Media, Network, IT and Call Centre environments, Knowledge of databases, infrastructure and security standards, Demonstrate success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure, Strong written and verbal communication skills - will have interaction with senior technology and business managers, Strong analytical and strategic background in the financial services industry with some operational experience, Must be able to compose and deliver business documents such as business cases, business requirements, project plans, executive summaries, governance reports, etc, Demonstrated capabilities in quantitative and data analysis (e.g., Excel, MS Access, Business Objects), Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones, Proven ability to build consensus across multiple stakeholder groups through partnership, Strong relationship management skills to build enduring and productive alliances across matrix organizations, Detail-orientated with strong organizational and project management skills, Proven knowledge of SDLC, Agile development and PMO methodologies, Bachelor’s degree (in science, computers, information technology or engineering), Develop processes and guidelines, define technology strategies, create roadmaps, and standardize processes to facilitate application architecture for in-scope functions, Transform delivery and partner model to support faster pace of change, Provide executive vision, strategy and leadership for the evolution of the enterprise application portfolio pertaining to USCC’s BSS/OSS and Web/E-commerce initiatives, Provide strategic and technical leadership to BSS/OSS and Web vendors, Partner effectively with peers spanning all aspects of release, quality and ongoing operations to drive best-in-class results, Ensure continuously improving quality and value of the system delivery components, Provide advisory and hands-on technology leadership in resolution of complex business and technology issues, Build high-performance teams by driving development and growth of current and future leadership talent, providing clear expectations and direction, Promote the development of the associates by collaborating with them on development plans and provide assignments to effectively challenge their growth to the next levels while continually enhancing technical skills, Responsible for multi-year business transformation initiatives enabled by technology investments, Continually drive greater efficiencies into application development support activities, Accountable for driving the company’s core values and behaviors, to include an environment of respect and openness (our Dynamic Organization business model), Bachelor’s Degree in Computer Science or equivalent experience required and Master’s Degree preferred, 10 to 15 years of relevant experience in systems and applications management including systems/application design, which includes at least 5 years of experience in managing teams and projects. May mentor or guide(5) work of less experienced programming and development staff. Writing a great resume is a crucial step in your job search. Established Applications Department capital and expense budget by analyzing current year's data usage versus anticipated future need. Receive and analyze application related faults and data related faults from first line support (PABSS) team. • Eliminated 80% of manual checksfor trading support, and decreased SLA breaches for client reporting by 15%. This article breaks down how to list computer skills in a resume using real resume examples. Menu. Installed major application releases and patches during regular maintenance windows and assisted with any post production issues. If you are not sure, you’ve come to the right website! As part of their duties, application architects conduct analysis to identify trends in application architecture and apply them in applications development. Tested, prepared, documented and implemented all software migrations to NY's 500 desktops in conjunction with the Applications Supervisor, Help Desk Manager and Network Manager. Hence, we have curated a few samples that can be used while designing your resume for Software Engineer jobs. We’ve made a Technical Support resume sample that will free you of guesswork. Reduced technical support costs by 20% while improving information accessibility and security by designing intranet applications and training all corporate end-users on functionality. Application Developer. Obtained, installed & configured third party software components as well IT in-house support. Developed SQL scripts for data mining and modification of databases based on customer requirements. Senior Application Developer Resume. Some of the work activities commonly seen on Application Development Manager resumes are maintaining and upgrading computer systems and application, guiding the development team, solving technical issues, and liaising with clients. Sample Resume: Applications Manager. The profile can be listed as an overview or summary, or a headline that includes the candidate's job goal can be added above the profile to help get the employer's attention. Education requirement for this job is holding a Bachelor 's Degree in IT or computer.. 80 clients in a Linux environment and on site support for all production software in use email.email! City, state, Zip ] | [ Phone ] [ email Address ] application Engineers... Reporting by 15 % by automating application process monitoring by writing scripts using monitoring!, MS. 00000 tb @ onlineprofile.com are not sure, you ’ ve come to the needs. 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