The Black Tux Reviews The black tux helped the groomsmen have matching tuxes during a pandemic when we were unable to get in to book an appointment for tuxes for everyone. They wouldn’t answer my emails. My husband decided to buy his suit after the home try on. Good company! Don’t use this company. Excellent service. I received several compliments on the style. I will be using TBT for any future black-tie affairs. They have always been the best! I recommend using The Black Tux. The suit fit great and the delivery and return process was easy. All my other vendors were willing to work with us given the circumstances. I tried calling a number of different Black Tux showrooms (stores), but they all play the same recorded message directing customers back to submitting an email. Read about their experiences and share your own! Walked out and searched online for something better, and my search led me to The Black Tux. The Selection: With the largest online tuxedo rental collection of the bunch, The Black Tux boasts 39 suit and tuxedo rentals guaranteed to fit any and every wedding style. Couldn’t have been easier! Posted: (8 days ago) Before hearing about The Black Tux, I went to a local tux rental place and was immediately disappointed and frustrated. The suit fit great and the delivery and return process was easy. Overall we were very impressed with the Black Tux and will recommend to family and friends. Thanks for making this part of our wedding preparation so stress-free. We had to cancel our event (wedding) due to covid and no one had a chance to wear the tux. Those fools that gave 1 star reviews are dumbasses. The original tux was delivered promptly and when I felt I could possibly use a different pant size, I received an additional pair of pants in two days without having to return the first pair first. | Read 61-80 Reviews out of 439 First time using a clothes rental service. Read about their experiences and share your own! The Black Tux offers options in tried-and-true neutral shades, as well as fashion-forward colors and prints. He was late sending it back (only 6 days before our wedding) the black tux still got him a new jacket in time! Check out The Black Tux profile, Interview questions, salaries, team size, office locations, 0 ratings and much more. Good company! We ended up going to men’s wear house for an actual fitting and rented a tux from them. Tux arrived early, and I loved it so much I decided to purchase! Couldn’t have been easier! The manager named Kleriza from The Black Tux called me, I told her the situation, and she refused to provide a complimentary home try-on for their bad algorithms sizing me incorrectly. I ordered the wrong shirt and it was too baggy. The website was user-friendly and my tux came in on time. Jasmine was very helpful and prompt on direct chat. They wouldn’t answer my emails. Jasmine was very helpful and prompt on direct chat. Slim-fit tux fit perfectly, sizing process online was helpful in making the right choice. I warn you, do not use The Black Tux!! We had to cancel our event (wedding) due to covid and no one had a chance to wear the tux. I've been in 4 weddings so far and this was the first time someone used The Black Tux. Browse Dress & Attire prices, photos and 1485 reviews, with a rating of 4.7 out of 5. This is probably one of the worst customer service experiences I have had. 433 people have already reviewed The Black Tux. Great product and excellent customer service! They could care less . Everyone else in the party had a similar experience. The overall experience was great. 20 reviews of The Black Tux "Perfect fit, unique style and excellent service! Reviews from The Black Tux employees about The Black Tux culture, salaries, benefits, work-life balance, management, job security, and more. And still no response. Very easy and tux fit great! It came couple of weeks before the day. The Black Tux Reviews. We used the black tux for our wedding and could not be happier! We had to cancel our event (wedding) due to covid and no one had a chance to wear the tux. " The Black Tux truly cares about their employees and creating a culture that allows transparent communication " (in 11 reviews) " TBT is all of those things and more " (in 9 reviews) Cons I got my home try-on tux for my wedding a week after I signed up, which The Black Tux did not get my measurements right. It could not have been more streamlined. The process was so simple and spelled out that anyone should find it as easy to use as I did. I got a suit for a friend's wedding. We ended up going to men’s wear house for an actual fitting and rented a tux from them. The outfit came quickly in time for me to see if it still fits (I was sized in the beginning of the year before COVID-19) and it did. Do you agree with The Black Tux's TrustScore? Everyone at The Black Tux is very approachable and friendly. The Black Tux. The website will fit your suit based on general questions by using algorithms I assume (height, weight, etc.). A free inside look at company reviews and salaries posted anonymously by employees. I will be using TBT for any future black-tie affairs. 66 The Black Tux reviews. TBT is brilliant in their shipping and sizing. They got their money. 435 people have already reviewed The Black Tux. The suit was perfect fit. The website will fit your suit based on general questions by using algorithms I assume (height, weight, etc.). I received my rental a full 10 days before and they give 3 days after the wedding to return (some places give them a day or two before and want them sent back immediately!). The suit was perfect fit. Anyone who has planned a wedding knows how stressful the process could be, especially during a pandemic, and since I don’t have much time to look for another tux I am now stuck with the high probability of getting a tux that will look horrible on me and deal with them sending replacements days before my wedding. Terrible cancellation policy. Then I just threw it all back in the box and sent it back with the prepared return label. I had never used the The Black Tux before and based on how my experience went this time, I will use them again every time going forward. This was my foray with Black Tux. Great product and excellent customer service! | Read 421-440 Reviews out of 422 I felt like I was being sold a used car. It was an great experience. And the cost was very reasonable. But, on the day of the wedding, everyone had what they needed. I plan on using The Black Tux for my wedding next year too. The black tux is a terrible company. My replacement came promptly with several days to spare. I tried it on as soon as I received it so I had plenty of time for fixes. I highly recommend them to anyone looking for rentals or purchasing a suit or tux. She got me the correct shirt and the slim fit, it arrived a few days later and it was perfect. Cancellation Policy is terrible, terrible support. The black tux is a terrible company The black tux is a terrible company. Share your thoughts with other couples. The crew at The Black Tux were so accommodating even after 2 wedding cancellations. Try free at home or visit a showroom near you. The Black Tux. I plan on using The Black Tux for my wedding next year too. I told her the very limited showroom times, bad measurements of the suit, and she still refused to provide a complimentary home try-on. It could not have been more streamlined. Write a Review. The outfit look great. Great if resends are needed. DO NOT USE THE BLACK TUX!! The entire team was very helpful and responsive. We used the Black Tux and have no complaints. I was even a day late shipping it back and they didn’t give me a hard time. A free inside look at company reviews and salaries posted anonymously by employees. They could care less . I had to cancel my wedding 3x due to Covid, at this point it is postponed indefinitely. The Black Tux was the easiest rental I've ever done and definitely at the cheapest price. The manager named Kleriza from The Black Tux called me, I told her the situation, and she refused to provide a complimentary home try-on for their bad algorithms sizing me incorrectly. I requested a refund until a new date was locked in, I was sent their cancellation policy 3x with no real response. 67 The Black Tux reviews. | Read 21-40 Reviews out of 439 The Black Tux is reinventing the formalwear rental industry so guys can show up at their best on the days that matter most. 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