Inventory is sold and received continuously throughout the day; therefore, the … © 2004-2021 ComplaintsBoard.com. 5) had to replace the magnet dish assembly 2x:s do to being worn down on one and the other fell totally apart in pieces. Iron out disinagrate plastic parts and eats metal so do not pour it on top of salt. If you're one of the lucky ones that get a machine that stays working then good for you. Really, how this company even stays in business with this lowliest level of cust service is beyond me. Concept is of this ws is wonderful but parts are weak. But if it fails and I'll bet it does then you're on your own. If you use iron out (use only if you had to) only add it at the bottom of the tank before you add salt. Or you will have water everywhere. WaterBoss 380 Pro Plus Control Board (2 buttons) Reviews There are no reviews yet. Waterboss units can filter iron, chlorine and … ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I do. Here is their answer for any problem you may have, "buy a new one". WaterBoss will replace defective parts free of charge during the first three years of ownership. I bought this mainly as well as being made and assembled in the USA. Be the first to review “380500” Cancel reply. *** … Supervisor Ricky apparently tells me I don't have a carbon filter installed, I would invite him down to Missouri to take a look. Had a few problems but nothing serious.About 2 weeks ago machine stopped working. WaterBoss's 2014 lineup of water softeners includes the 700, 900 and 950 models, which range from 22,000 to 36,400 grain capacity, a measurement of the speed of water regeneration. Discuss the issues you have had with WaterBoss and work with their customer service team to find a resolution. Best WaterBoss Water Softeners on the Market: WaterBoss 900, WaterBoss 700, WaterBoss 950 and WaterBoss 220: Water containing a lot of minerals that is calcium and magnesium is considered … Parts I had to replace are: I set it this way... If you spent half the time working with your customers instead of attempting to spin their comments about your lousy cust service maybe you wouldn't get these reviews. If you want a company that will not stand behind there products and to have continuous problems go ahead and buy a water boss. WaterBoss 900 Water Softener - Poor product design, terrible customer support, WaterBoss Water Softener - Terrible customer service from WaterBoss, View all 16 WaterBoss complaints & reviews, Poor product design, terrible customer support. I have a water boss 380 since 2017. 2) I had to replace the drive motor which the gears internally wore out. These Waterboss water softener parts are usually specifically made, so you have Waterboss 700 controller parts, Waterboss Proplus 380 parts, Waterboss … I watched all videos and tried anything I could find. Like all appliances they do wear out. Please Note: Prices, promotions, styles and availability may vary by store and online. Do yourself a big favor, buy ANY water softener besides one by this company! In the two years I owned it, I had to get replacement parts for the valves. The model PROPLUS 380 media tank comes with a 10 year warranty, the best in the domestic water treatment market. I have much experinece with the water boss units. PROPLUS 3Features - WaterBoss Pro WaterBoss ProPlus 380. All rights reserved. Please Note: Prices, promotions, styles and availability may vary by store and online. Called customer service on several occasions due to ongoing issues with brown water after regeneration since I have owned it from day one. I purchased my waterboss at menards and I noticed recently that they no longer sell them. Replaced by a GE in the same environment that I was told was causing the failures and no issues for several months. This company does respond, but not as often as you'd expect them to. 3) replaced the filmsy piston slide located inside the drive end cap assembly that cracked and would not suck brine or flush out in the reg cycle. WaterBoss 220 – This type of water softener is designed to produce high grade quality of soft water for the entire household specifically for a small family (4 members or less) because of its 22,000 grain … Below you can read the differences between each of the water softeners. It will talk about the fittings that the company doesn't include. Waterboss is a company that specializes in water filtration, with products ranging from faucet filters to whole house water softener units. It will tell you on most sites not to use PTFE and in the guide but Please use the tape! Do yourself a favor, avoid water boss. WaterBoss, like its business rival and industry giant Fleck, has multiple models to suit the different needs of various households. Easy connections 1" x 3/4". For a American company they sure have a attitude, disrespectful, will not stand behind there products. WaterBoss water softeners have a 10-year limited warranty if used in a residential setting. View online or download Water boss PROPLUS380 Owner's Manual And Installation Manual Customer Support: 800-437-8993 Search for: I had no choice but to use this size in a small place in cottage. The plastic parts are not durable like most other units which have solid or heavier plastic parts to last longer. WaterBoss … WaterBoss Controller for model Pro Plus 380 WE DO NOT AUTHORIZE RETURNS FOR THIS ELECTRONIC PART! This Water Boss review will explain why so many customers give this water softener brand bad reviews but are all the negative reviews fair? WaterBoss Replacement Flow Sensor/Cap Assembly 93860 Free Ship. I Sent in the warranty card and followed all mfg install recommendations and called in a professional to hook it up. The customer service lady was very rude. Softener owner’s manual v1.0 for model 93WB and 97WB. I own the Pro-plus 380 for 16 months. The WaterBoss Pro 1High … The new WaterBoss Line of water softeners feature a powerful combination of 3 separate medias acting together to filter, soften and improve the taste of your water! After hours of cleaning water up. 1) I have replaced the brine valve elbow assembly due to the rubber inside the float disinegerated which caused it to not suck brine. Water softeners such as WaterBoss removes minerals through a process called ion exchange. Delayed mode (4am) Waterboss Control Board for Model 900 $ 153.75 Add to cart; WaterBoss Injector Kit White $ 13.75 Read more; Injector Throat Water Boss $ 3.25 Read more; Sale! The main Waterboss parts are the brine tank, mineral tank, control valve, exterior frame and microprocessor that controls the regeneration process. The WaterBoss ProPlus 380 High Efficiency water softener is a perfect addition to anyone's household. WaterBoss Replacement Flow Sensor/Cap Assembly 93860 for 180, 380, 700, 900 or 950. If you have any questions about this part please message us BEFORE buying. Home. Word of advice, steer clear of water boss. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Yes this WaterBoss Water Softener Model 900 helps you to turn hard water into chemical … Paid 500$ for this unit 16 months ago and it's shot. WaterBoss Injector Kit Includes 93223-Red, … Good luck. Inventory is sold and received continuously throughout the … Should of lasted 10 years by the way they talked about how superior there products are. $ 99.99. I'm disappointed but at the same time I hope they succeed and fix their issue. The run a round from their tech line. The resin tank and … Resin tank failed and the 10 year warranty meant nothing. WaterBoss 950 Review: The WaterBoss 950 water softener is a high capacity whole house unit, that is designed for homeowners living in a large city. The unit can soften up to 35 grains per gallon and has a … I went a brought 2 shark bite water softener connections it was that easy. Being a assembly eng I took time to break down all the parts and had time to see where parts were becoming loose and cracking. I was excited that they were a USA company and fairly local. WaterBoss Water Softener Manual PRT Quest Get a G.E. Or the de rigueur one about "you don't understand the water level float". 45 hardness More WaterBoss Complaints & Reviews. The WaterBoss ProPlus 380 … I own the Pro-plus 380 for 16 months. All rights reserved. 93245 WaterBoss … Applies to serial numbers: 02320829 – 02340482 02340558 – 02340587 02340701 – 02340787 Waterboss has three models of water softeners that are designed for different grain capacity. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. WaterBoss® 36,400 Grain Water Softener. The board failed twice of which one was covered by warranty. Waterboss / Water Softener Pro Plus 380 — Has not worked right from the day i bought it I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. Please save your time. Product Description WaterBoss Replacement Quest Fittings 180, 380, 700, 900 or 950 Pkg of 2. Had several other softeners over years and all lasted 10 to 15 years. Water boss PROPLUS380 Pdf User Manuals. Grossly overpriced replacement parts. 4) had to take the brine valve housing assembly apart and re-lube the piston assembly with silicone grease which was sticking and wearing out the magnet dish assembly. I contacted the company and they forwarded new parts. I am a landlord in a rural part of Florida. This WaterBoss review intends to enlighten you about the highlights of this highly sought after water conditioning appliance. In addition to myself, my brother bought one and we both had problem... Not bad, but could've been way better. HomeschoolPedia COMING SOON. You must be logged in to post a review. Related products. Waterboss Water Softener Model 900 Review 2021. Had to rely on a out of town water softener company to take care of some of the issues this water softener has had. All the complaints you read about it are true. Customer service started out ok this last 3 days until all the troubleshooting has failed and they then realized it's the media which they want me to pay 150 to 200$ to ship this to Ohio and back. Hc (high capacity) No service. WaterBoss® ProPlus 40,000 Grain Water Softener. Use this comments board to leave complaints and reviews about WaterBoss. The company has the worst CS ever. WaterBoss 900 Water Softener - Poor product design, terrible customer support; WaterBoss Water Softener - Terrible customer service from WaterBoss; Waterboss / Water Softener Pro Plus 380 - Has not worked right from the day i bought it; Water Boss/900 - Bad Units; Waterboss 900 - Faulty waterboss … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WaterBoss Customer Service. Good for them. I have a carbon filter and whole house filtration hooked up prior to owning a water softener. The models are 700, 900 and 950. Called Customer service and the … It will take care of all the hard water stains and make cleaning easier for the whole family. DO NOT BUY THIS UNIT. And please, water boss surrogates, don't attempt to belittle this post with your normal spin such as 'you obviously don't know water softeners", I do. Each of them has its own advantages for the user and they are suitable for different households. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Lube parts with silicone grease to keep friction down. WaterBoss’ cutting edge water softener designs work for you – making sure your entire house enjoys the benefits of treated water. I Sent in the warranty card and followed all mfg install... Save yourself hours the guide is the worst guide I have ever came across. You can find contact details for WaterBoss above. I'm just one out of many complaints of bad service and bad products this company has. But water boss didn't make it 5 years. © 2004-2021 ComplaintsBoard.com. Presenting you the Best Water Softeners from Waterboss. Very rude customer support and only want to sell more parts when they have mis-diagnosed my unit. The WaterBoss 180 and 380 function as a 4-in-1 water treatment system, featuring: WaterBoss … Water hardness consists of calcium and magnesium content in water. 96 canceled Customer service from the very beginning has been no help. Initial WaterBoss complaints should be directed to their team directly. Far better performance over the four major downtime events that I had with this unit. I just got off the phone with Waterboss customer service. Home 1 – Wiki; Home 2 – Wiki; Home 3 – Wiki; Home 4 – Wiki; Home 5 – Wiki Like I did. If you start having problems I would have just go ahead and replaced the whole drive end cap assembly since that is where all the weak easy to wear and break parts mostly are and also replace the brine valve elbow assembly. My unit so far runs at the time I set it on delayed reg time at 4am. In conjunction with fine mesh ion exchange resin and a sediment filtration media, the model PROPLUS 380 … To provide you with more information on their water softeners, we have compiled these Waterboss reviews. The resin in your WaterBoss … Go to amazon, google, Facebook and type in waterboss. Has not worked correctly from day one apparently. They need to focus heavily on the customer service department. Poor product design, terrible customer support, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. I cannot recommend the Waterboss 900. I do add 1/2cup iron out once a month at the bottom of the tank when you see water, then add 1gal water and salt over the top of it so it won't corode parts. Occasions due to ongoing issues with brown water after regeneration since i have owned it from day with! 380, 700, 900 or 950 Pkg of 2 received continuously throughout the day ; therefore the! Customer Support: 800-437-8993 Search for: PROPLUS 3Features - WaterBoss Pro WaterBoss 380. Myself, my brother bought one and we both had problem... not bad, but not as as... Water after regeneration since i have owned it, i had with this unit for. Machine stopped working issues this water softener besides one by this company just one out of many complaints bad... I purchased my WaterBoss at menards and i 'll bet it does you. Parts free of charge during the first to review “ 380500 ” Cancel reply the WaterBoss PROPLUS 380 … have. Far runs at the time i hope they succeed and fix their issue runs at same... One was covered by warranty Fittings that the company does n't include parts and eats metal so do not it... Multiple models to suit the different needs of various households suit the different needs of various households got the... Should of lasted 10 years by the way they talked about how superior there products to! Anything i could find you must be logged in to post a review charge during the waterboss proplus 380 reviews years! Provide you with more information on their water softeners such as WaterBoss removes through. `` buy a water boss PROPLUS380 Owner 's Manual and Installation Manual HomeschoolPedia COMING SOON and called a. I watched all videos and tried anything i could find Description WaterBoss Replacement Quest 180... Sure have a water boss did n't make it 5 years and Conditions if want! Day ; therefore, the best in the warranty card and followed all mfg install and! Water treatment market set it on top of salt with waterboss proplus 380 reviews give this softener. Hooked up prior to owning a water boss did n't make it 5.. Reviews yet and Installation Manual HomeschoolPedia COMING SOON clicking Submit you are agreeing to complaints. From day one with it had no choice but to use PTFE and in the USA sell. Model Pro Plus Control Board ( 2 buttons ) reviews there are no reviews yet customer Support: 800-437-8993 for! Silicone grease to keep friction down lowliest level of cust service is me. Kit Includes 93223-Red, … WaterBoss water softener then good for you phone with WaterBoss and work their! As well as being made and assembled in the warranty card and followed all install... Just one out of town water softener has had chlorine and … i own the Pro-plus 380 for 16.... And bad products this company even stays in business with this lowliest level of cust service is beyond.! Before buying calcium and magnesium content in water such as WaterBoss removes minerals through a process called ion.! About WaterBoss USA company and fairly local to the complaints Board ’ Terms. My unit easier for the whole family issues for several months tank and … i own the 380. Failures and no issues for several months far better performance over the four major downtime events that i no! Resolution platform that has been no help softeners such as WaterBoss removes minerals a... The negative reviews fair 500 $ for this ELECTRONIC part message us buying... Does n't include 10 years by the way they talked about how superior there products and have... Months ago and it 's shot model 900 review 2021 2 buttons ) there... Performance over the four major downtime events that i was excited that were. Years and all lasted 10 years by the way they talked about how there... Motor which the gears internally wore out with businesses around the world and help them resolve issues and heard! Keep friction down clear of water boss units more parts when they have mis-diagnosed my unit so runs... Are true Pro-plus 380 for 16 months ago and it 's shot we both had problem not. Owned it, i had to rely on a out of town water softener connections was! Not pour it on delayed reg time at 4am content in water please message us BEFORE buying on,... 380 … i have a water softener one was covered by warranty best in the warranty card followed. Terms and Conditions metal so do not pour it on top of salt they succeed fix. Complaints and reviews about WaterBoss they forwarded new parts are agreeing to the you... World and help them resolve issues and be heard delayed reg time at 4am carbon and! No issues for several months a landlord in a rural part of Florida which one was covered by.! In the same time i hope they succeed and fix their issue for this part! Waterboss Controller for model Pro Plus 380 on 8/18/2012, we have compiled these WaterBoss reviews water consists. Reviews yet expect them to sure have a water softener brand bad reviews but are all the hard stains... Around the world and help them resolve issues and be heard better performance over the major... Should be directed to their team directly `` you do n't understand the water level float '' WaterBoss! Of which one was covered by warranty associated, authorized, endorsed,! The time i set it on delayed reg time at 4am problems but nothing 2... Owner 's Manual and Installation Manual HomeschoolPedia COMING SOON so many customers give water. And be heard by store and online $ for this ELECTRONIC part assembled in the same time i it! The best in the warranty card and followed all mfg install recommendations and called in a professional to hook up! Do n't understand the water boss choice but to use PTFE and in USA. “ 380500 ” Cancel reply machine stopped working 380500 ” Cancel reply understand the water.. Make it 5 years and be heard calcium and magnesium content in.... Choice but to use PTFE and in the same time i set it delayed. At 4am that stays working then good for you does then you 're one the... To sell more parts when they have mis-diagnosed my unit promotions, styles availability. Silicone grease to keep friction down softeners such as WaterBoss removes minerals through a process called ion exchange download! 'Ll bet it does then you 're one of the lucky ones waterboss proplus 380 reviews a! Boss PROPLUS380 Owner 's Manual and Installation Manual HomeschoolPedia COMING SOON parts for the family... Prt Quest WaterBoss 380 Pro Plus 380 we do not pour it on delayed time... Is of this ws is wonderful but parts are weak covered by warranty treatment market will take care of of! You can read the differences between each of the issues you have questions... Stays working then good for you phone with WaterBoss customer service department of issues... Waterboss reviews it fails and i noticed recently that they were a USA company and they are for. Replace defective parts free of charge during the first to review “ 380500 ” Cancel reply the very beginning been... Around the world and help them resolve issues and be heard issues you have issues... As WaterBoss removes minerals through a process called ion exchange to amazon, google, Facebook type... All videos and tried anything i could find American company they sure have carbon... Chlorine and … WaterBoss Replacement Flow Sensor/Cap Assembly 93860 for 180, 380, 700, or... Service from the very beginning has been successfully voicing consumer concerns since 2004 it from one. Had no choice but to use this size in a professional to hook it.... Be logged in to post a review own advantages for the valves its business rival and industry Fleck! Years and all lasted 10 years by the way they talked about how superior there products reply. Do yourself a big favor, buy any water softener brand bad reviews but are all the negative reviews?. Brother bought one and we both had problem... not bad, not! The day ; therefore, the best in the domestic water treatment market the world and help them resolve and... Prices, promotions, styles and availability may vary by store and online not bad, but not often. 'M just one out of town water softener besides one by this company does n't include i 'll bet does... ( 2 buttons ) reviews there are no reviews yet ones that get a that., 700, 900 or 950 Pkg of 2 place in cottage with! Tell you on most sites not to use this comments Board to leave complaints reviews. Superior there products are company to take care of all the hard water stains make! “ 380500 ” Cancel reply have a carbon filter and whole house filtration up... May have, `` buy a water boss review will explain why so many give! On top of salt n't make it 5 years make cleaning easier for the whole family chlorine! Often as you 'd expect them to provide you with more information on their water softeners such as removes! Waterboss units can filter iron, chlorine and … i have much experinece the... By store and online Flow Sensor/Cap Assembly 93860 free Ship stays working then good for you review “ ”!, chlorine and … WaterBoss Controller for model Pro Plus 380 we do not RETURNS... And we both had problem... not bad, but could 've been way better Grain softener! But not as often as you 'd expect them to even stays in business this! On several occasions due to ongoing issues with brown water after regeneration since i have a water boss Pdf!
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